Shipping policy


At Tiramisu Cake UK, we pride ourselves on delivering freshly made, alcohol-free tiramisu straight to your doorstep – anywhere in mainland UK.

⸻

Delivery Area

We currently deliver across mainland UK. If you’re outside the mainland or unsure, please contact us before placing your order.

⸻

Shipping Fees

✅ Standard Orders (Tins & Boxes)
    •     UK delivery – £6.99 fees!
    •    Choose your preferred delivery date at checkout.
    •    Orders are delivered via tracked courier service (DPD).

⸻

📦 Large Tray Orders (Special Events & Bulk Orders)
    •    Delivery : £1.50 per mile from our kitchen 

If you are placing a large order for a wedding, party, or business event, please get in touch before placing your order so we can arrange the best delivery method for you.

Delivery Date Selection

Customers can choose their preferred delivery date at checkout.
Please note: the earliest available delivery slot depends on current order volume and availability. We recommend booking early, as popular dates tend to fill up quickly.

 

Delivery Schedule
    •    Deliveries take place Tuesday to Saturday.
    •    Orders placed after 4:00 PM will be considered as next-day orders.

Shipping Method

We use DPD to ensure reliable, next-day delivery from the day your order is dispatched. Once your order is shipped, you’ll receive a tracking link via email or SMS.

Freshness & Packaging

Each tiramisu is crafted fresh before dispatch. We package all orders in insulated, protective packaging to maintain quality during transit.

Failed Delivery / Recipient Unavailable

As our products are fresh and perishable, customers must ensure that someone is available to receive the order on the selected delivery date.

If the courier is unable to complete delivery because no one is available, access to the address is not possible, or a suitable Safe Place has not been arranged, Tiramisu Cake UK cannot guarantee the freshness or condition of the product following the failed delivery attempt and will not be responsible for deterioration caused by the resulting delay.

Customers are strongly advised to monitor their tracking and arrange a Safe Place with the courier if they will not be available.

Any replacement or re-delivery required as a result of recipient unavailability may incur additional charges.

This does not affect your statutory rights.

Need Help?

If you have questions about delivery or need help choosing a delivery date, feel free to contact us at:

info@tiramisucake.co.uk